October 1, 2020
Shifting the Culture of Care by Sharing the Voice and Choice of People Living in Long-term Care — A Video Series
Written by Health Design Lab
In 2019, VCH partnered with Emily Carr Health Design Lab to better understand the resident care experience. Using human-centred design approaches that emphasize participatory research to address complex healthcare challenges, students and members of VCH’s Interdisciplinary Long-term care team did art-based activities with residents to help them express What does good care look like to you and What is important to you? The responses were grouped into 5 themes:
- A Sense of Purpose
- Relationships and Conversations
- Recognizing and Supporting Resident Abilities
- Individual Needs and Care
- Flexible and Spontaneous Care
These short animated videos, narrated by residents, help illustrate the themes and tell us how the culture of care in VCH’s long-term care homes needs to shift if we are to fully embrace a person-directed social model of care in our care homes.
Watch the videos here.
